Frequently Asked Questions
Everything you need to know about our services
What areas do you serve?
We serve Westchester County and Putnam County, New York. If you're unsure whether we cover your area, give us a call at (914) 736-3577.
Are you licensed and insured?
Yes. Jack Ward Plumbing & Heating are fully licensed and insured master plumbers in New York State. We've been proudly serving the community since 1986.
How long have you been in business?
We've been serving Westchester and Putnam County since 1986 — over 35 years of experience as a family-owned and operated business.
Do you offer emergency plumbing services?
Yes, we offer emergency plumbing and heating repair services. Call us directly at (914) 736-3577 for urgent issues.
What plumbing and heating services do you offer?
We offer a full range of services including water heater installation and repair, boiler installation and repair, drain cleaning, high pressure water jetting, complete plumbing systems, tankless water heaters, water filtration, emergency plumbing, and more. View our full services list on the Services page.
How do I request an estimate?
You can request a free estimate online using our estimate form, or call us directly at (914) 736-3577 during business hours (Monday–Friday, 8:00 AM – 4:30 PM).
What are your business hours?
We are open Monday through Friday, 8:00 AM to 4:30 PM. For emergencies outside of business hours, please call (914) 736-3577.
Do you work on both residential and commercial properties?
Yes, we provide plumbing and heating services for both residential and light commercial customers throughout Westchester and Putnam County.